Supplier directory

The Suppliers list is the directory of every supplier you’ve configured. This page covers what’s on the list, the special “Default supplier” entry, the supplier detail page, and what happens when you delete a supplier.

The supplier list

Each row shows:

Checkbox — select one or more suppliers to reveal the bulk Actions menu (see below).
Supplier — name plus the auto-generated supplier number underneath.
Contact — primary contact person, email, phone.
Location — city and country.
Performance — a coloured badge with the supplier’s on-time-delivery rate (see below).
Variants — how many variants you buy from this supplier.
Actions — edit and delete.

Filters above the list let you narrow by supplier name, location, performance bucket, and variant-count bucket (0 / 1–5 / 6–20 / >20).

Bulk actions

Checking one or more rows reveals an Actions menu in the page header. The header also shows how many suppliers are selected and, when the entire visible page is ticked and more results exist on other pages, a Select all N matching link that expands the selection to every supplier matching your current filters.

Sync Shopify cost → supplier cost

This action updates the cost on each selected supplier’s variants to match Shopify’s current unit cost for those variants. It also carries the updated cost through to any draft purchase-order line items linked to those variants.

How the sync runs:

Click the checkboxes next to the suppliers you want to update (or use Select all N matching).
Open Actions → Sync Shopify cost → supplier cost.
If any selected suppliers use a currency other than your shop currency, a currency step appears first. For each foreign currency you choose one of:
- Convert with exchange rate — multiplies Shopify’s cost by the exchange rate you enter. Logistified pre-fills a live rate automatically; you can override it.
- Sync regardless — copies Shopify’s numeric cost as-is, without conversion.
- Exclude these suppliers — skips all suppliers that use this currency.
Click Continue to start the sync. A progress bar tracks each stage. The dialog cannot be closed while the sync is running.
When finished, a summary shows how many costs were updated, how many were skipped (for example, because Shopify had no cost recorded for a variant), and any errors. The supplier list refreshes automatically.

Update connections

This action re-runs each selected supplier’s vendor and collection connections in one pass — the same refresh you’d trigger one at a time from Manage Connections on the supplier detail page, run in bulk from the list.

How the update runs:

Click the checkboxes next to the suppliers you want to update (or use Select all N matching).
Open Actions → Update connections. The dialog shows the selected suppliers and waits for you to confirm — nothing changes until you click Update connections.
Optionally turn on Set as primary supplier before starting: every variant the update adds then gets that supplier as its primary supplier (any previous primary supplier for the variant is demoted). Variants already connected to the supplier are left as they are.
Logistified processes suppliers one at a time. For each supplier, newly matching variants are added and variants that no longer match are removed — except any variant that’s on a purchase order, which is kept either way. Suppliers with collection connections get the more thorough check, which also removes any variant that was manually added outside every connection.
A progress row per supplier shows what’s happening, with added/removed counts once it finishes — or No connections for suppliers that have no vendor or collection connections set up. A failed supplier doesn’t stop the run; it’s marked and the rest continue.
When finished, a summary reports the totals added/removed across all suppliers, plus how many had no connections or failed. The supplier list refreshes automatically.

The Performance badge

The Performance column shows a coloured badge based on the supplier’s on-time-delivery rate:

Badge	Threshold
Excellent	95% or higher
Good	90–94.99%
Needs improvement	Less than 90%
No data	Rate not set

The rate is not computed automatically. You set it manually on the supplier (Edit supplier → On-time delivery rate). Treat the badge as an informational label for your own bookkeeping — it has no functional effect on reorder suggestions, PO creation, or notifications unless you explicitly opt in via the forecast’s supplier-reliability setting.

The Default supplier

When Logistified is installed, it creates one special supplier called Default supplier. It:

Exists for every shop.
Is attached to every variant by default.
Has fallback defaults for lead time, MOQ, and pack size (longer lead time, MOQ 0, pack size 1).
Cannot be deleted.
Appears in lists but is often filtered out of pickers — most operators don’t actually buy from “default.”

When you set up real suppliers, replace the Default on the variants you buy from those real suppliers.

Supplier number format

When you create a supplier, Logistified generates a number in the form SUP- followed by a name-derived prefix and a 6-digit timestamp suffix — for example, SUP-ACME078293. The number is editable on the supplier detail page. Logistified does not enforce uniqueness when you edit the number, so be careful not to duplicate one by accident.

Supplier detail page

Click any supplier in the list to open the detail page. Tabs:

Overview — contact details, default email recipients, address, currency, payment terms, tax rate, notes.
Variants — every supplier–variant link with this supplier.
Supply — availability, price breaks, and supplier-held stock for this supplier’s variants.
Credits — credit balance + application history.
Terms — full address and commercial terms.
Activity — log of changes to this supplier.

Default email recipients

Each supplier can carry two lists of email addresses, separate from the single Email field:

Default email recipients (To) — pre-fills the To field when you email this supplier a purchase order or a return. If left empty, the Email field is used instead.
Default CC recipients — always copied in when you email this supplier, on top of any CC addresses the email template itself adds.

Set these in the Create supplier or Edit supplier dialog: type an address and click + (or press Enter) to add it as a chip, and click the × on a chip to remove it. Both lists accept any number of addresses. Once set, they show up on the supplier detail page’s Overview tab, and every time you open the send-email dialog for a purchase order, transfer order, or return involving this supplier, they seed the To and CC fields automatically — you can still add, remove, or replace addresses before sending.

Default values for new suppliers

When you create a new supplier, these defaults apply:

Field	Default
Currency	EUR
Payment terms	”No Payment Terms” (note: different from PO default which is “NET 30”)
Tax rate	None (none assigned)
Discount terms	None
Credit limit	(display-only — Logistified doesn’t enforce it against POs)
Minimum order value	0

Edit on the supplier detail page.

Deleting a supplier

Suppliers are archived, not hard-deleted. The system:

Marks the supplier as archived.
Promotes the Default supplier to primary for every variant that had this supplier as primary, provided the Default supplier already has a row for that variant.

After delete, the supplier is hidden from lists. Recover from the archived view.