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Sounds

Enhanced plan
  • What the device plays
  • No defaults — bring your own
  • Uploading sounds
  • Where files are stored
  • See also

Two audio cues:

  • Success soundSuccess soundThe audio cue a Cloud Platform device plays when a scan matches. Configurable per shop in Settings → Cloud Platform. Read more → — when a scanned label matches an expected item.
  • Failed-scan soundFailed-scan soundThe audio cue a Cloud Platform device plays when a scan doesn't match. Configurable per shop in Settings → Cloud Platform. Read more → — when it doesn’t (no match, or a duplicate scan).

If no sound is uploaded, the device plays nothing — silence on both match and miss. Upload a success sound and/or a failed-scan sound to get audio feedback.

Settings → Cloud Platform → Label Checking tab. There are two upload cards: Success sound and Failed-scan sound.

Each card is a drag-and-drop zone — drop a file on it or click “browse files”. After upload, the card shows the filename, size, an <audio> preview with controls, plus Replace and Remove buttons.

Constraints:

  • Format: MP3, WAV, OGG, or M4A (anything the browser plays as an audio/* MIME type).
  • Size: up to 1 MB per file (client- and server-enforced).

Saved alongside your shop’s settings. The device fetches them directly when the session loads.