Connect claude.ai or ChatGPT

Web-chat apps — claude.ai (in the browser) and ChatGPT — connect to Logistified as a custom connector. Unlike desktop and CLI clients, they don’t accept a pasted API key; they use a secure sign-in flow that you approve with a one-time connection code generated inside Logistified.

Web-chat access is read-only by default — you choose the scope (read-only, or read & write) when you generate the connection code, and the chat is granted exactly that scope when you approve.

On this page

• Before you start
• Step 1 — Generate your connection code
• Step 2 — Add the connector in your app
• Approving the connection
• If the code expires

Before you start

• AI / Agent access (it’s in open beta — enabled for every store on any plan).
• A claude.ai or ChatGPT account that supports adding a custom connector.

You don’t need to create an API key for this flow — the connection code replaces it.

Step 1 — Generate your connection code

Both apps start the same way: in Logistified, generate the code you’ll paste when the app asks you to authorize.

1. Open P&H Cloud Platform (Beta) → LLM / Agent Access.
2. In the Connect a web chat card, pick a scope — Read only (the default) or Read & write (lets the chat operate purchase orders, transfers, stock takes, returns, and reorder rules — see Operating purchase orders).
3. Click Connect ChatGPT / Claude.
4. Logistified shows a connector URL (it ends in /mcp-agent) and a one-time connection code, both valid for 10 minutes. Use the copy buttons — you’ll need both in your app.

LLM / Agent Access → Connect ChatGPT / Claude generates the URL and one-time code.

Tip

Generate the code right before you add the connector — it expires in 10 minutes and can only be used once.

Step 2 — Add the connector in your app

The steps differ slightly per app. Follow the walkthrough for the one you’re using:

Connect ChatGPT Enable developer mode, create the app, and authorize — with screenshots.

Connect claude.ai Add a custom connector and authorize — with screenshots.

Approving the connection

The authorization screen runs in a normal browser tab (not inside the Shopify admin), which is why it asks for the connection code: the code is what proves the request came from you, signed in to your store. After you approve:

• The approval screen shows the scope the code was generated with — the button reads Approve read-only access or Approve read & write access accordingly. The connector is granted exactly that scope, scoped to your single store.
• Logistified records which app connected, who approved it, when, and the scope, in the Connected apps table on the LLM / Agent Access page.

Note

You can revoke a connected app at any time from the Connected apps table — see Managing access & security. A connection keeps the scope it was granted; to change it, revoke the app and reconnect with a fresh code.

If the code expires

The connection code is single-use and expires after 10 minutes. If you take too long, or the app reports the code is invalid:

1. Go back to LLM / Agent Access.
2. Click Connect ChatGPT / Claude again to generate a fresh code.
3. Paste the new code on the authorization screen.

See also

• Connect ChatGPT — the step-by-step ChatGPT walkthrough.
• Connect claude.ai — the step-by-step claude.ai walkthrough.
• Connect a desktop / CLI client — the API-key flow for Claude Desktop, Claude Code, and Codex.
• Managing access & security — revoking connected apps.

Last updated: 11 June 2026