Configure notifications

Before you start

Enhanced plan.
A saved Forecast View covering the variants you care about (see Forecast → Views & filters).
Your own email, so you can test before adding the rest of the team.

Open Notifications in the sidebar.
On the General tab, pick the Forecast View that scopes the rule.
On the Triggers tab, leave Monitoring Scope on Monitor All Variants for your first run. Turn on at least one trigger and set its value (e.g., Stock Threshold = 30, or Stock-Out Alert = on).
Open the Recipients tab. If you don’t see yourself in the list, click the gear icon to jump to the Recipients page and add yourself, then return.
Tick your name on the rule’s Recipients tab.
(Optional) Open the Preview tab to see what the email will look like.
At the top of the page, toggle Enable notifications on. The configuration auto-saves.
Edit a variant’s inventory in Shopify to deliberately cross the trigger you configured. You should receive the email within a few seconds.

Get an email the moment any variant in your “Active Catalog” view drops to or below 30 units.

Symptom	Likely cause	Fix
No email arrives after a stock change	Master Enable switch is off, no recipients are ticked on this rule, or no trigger is enabled.	Re-check the toggle at the top, the Recipients tab, and the Triggers tab.
No email even with everything enabled	The variant isn’t in the rule’s Forecast View, or its inventory didn’t cross the trigger this time (it was already below).	Pick a view that includes the variant. Remember: triggers only fire on a crossing — going from above the threshold to at-or-below.
Days-from-reorder trigger never fires	The forecast hasn’t computed that variant yet, or the projected days are zero/negative.	Wait for the forecast to catch up, or confirm the variant has order history.
Wrong people getting alerts	They’re ticked on the rule’s Recipients tab.	Untick them on the rule, or delete them from the global Recipients list. There is no per-recipient view filter.
Too many alerts	The view is too broad.	Switch Monitoring Scope to Monitor Only Specific Variants and add just the SKUs you care about, or pick a narrower Forecast View. Days-from-reorder won’t repeat for the same variant within 48 hours regardless.