When alerts fire
Notifications are real-time. There is no daily run and no schedule to wait for — emails go out within seconds of the inventory change that triggered them.
On this page
Section titled “On this page”- The flow
- Built-in de-duplication
- When alerts do not fire
- Downgrading from Enhanced
- See also
The flow
Section titled “The flow”- A variant’s inventory changes in Shopify (sale, restock, manual edit, etc.).
- Shopify sends Logistified a
products/updatewebhook describing the change. - Logistified evaluates the rule’s triggers against the new and previous quantities for that variant.
- If any trigger condition just crossed, an email is queued and sent within seconds.
This means the slowest part of the chain is Shopify’s webhook latency — usually only a few seconds.
Built-in de-duplication
Section titled “Built-in de-duplication”You won’t get spammed if a variant stays in the alert state. Each trigger is gated to fire once per crossing event:
- Stock-out alert fires the moment on-hand goes from positive to zero. It does not re-fire while the variant stays at zero. It re-arms only when stock rises back above zero.
- Stock threshold fires the moment on-hand crosses from above your threshold to at or below it. It does not re-fire while inventory stays below the threshold. It re-arms only when stock rises back above the threshold.
- Days from reorder point fires when the forecast-projected days-until-reorder drops to or below your value. To absorb daily forecast jitter, a 48-hour per-variant cooldown blocks a repeat alert for the same variant. After 48 hours the trigger can fire again if the variant is still within your window.
In practice this means a long-running stock-out sends one email when the SKU first hits zero, not one every day.
When alerts do not fire
Section titled “When alerts do not fire”A few conditions silently skip a variant:
- The rule’s master Enable notifications switch is off.
- No recipients are checked on this rule (no one would receive it anyway).
- The variant isn’t part of the rule’s selected Forecast View.
- For the days-from-reorder trigger: the variant doesn’t have enough forecast data yet, or the projected days-until-reorder is zero or negative.
- The shop isn’t on the Enhanced plan when the webhook arrives.
Downgrading from Enhanced
Section titled “Downgrading from Enhanced”Disable the rule before downgrading. Once you’re on a non-Enhanced plan, the rule’s evaluation is skipped at webhook time, so no emails go out — but the configuration stays in place, and a later upgrade re-activates whatever was previously configured. If you want a clean break, turn the Enable notifications switch off.
See also
Section titled “See also”- The three triggers — what’s being watched.
- Reports → Cadence and time — the scheduled counterpart for recurring summaries.