Editing retail prices

The Retail price and Compare-at price columns on a supply order’s line-item table aren’t a snapshot — they’re the live values from Shopify, and you can edit them in place. It’s the fastest way to reprice while you’re already looking at what a product costs you.

Where you can edit prices

On all four supply-order types — purchase orders, transfer orders, returns and supplier stock releases. The columns aren’t shown by default: open Columns and add Retail price, Compare-at price, or both, then save the view if you want them to stay. See Line-item column views.

Adding the columns is also what enables editing. If neither is visible, the price cells aren’t there to click.

Editing one price

Click a price cell, type the new amount, and press Enter. Escape cancels.

Before anything is written, Logistified asks “Change the live price?” and shows the old value struck through next to the new one. Confirm with Update price.

The dialog carries a Don’t ask again this session checkbox. Ticking it skips the confirmation for the rest of your session — closing the tab brings it back.

Amounts accept both decimal separators: 1,50 and 1.50 are the same thing. The retail price has to be zero or more.

Clearing a compare-at price

Leave the Compare-at price cell empty and confirm — that removes the compare-at price on the variant, which removes the “was” price from your storefront.

The retail price can’t be cleared the same way. Emptying that cell just cancels the edit.

Editing many prices at once

On purchase orders, the price columns are also available in Bulk Edit — but only when the active view actually shows them. A price isn’t purchase-order data, so the editor only offers it when you’ve put it on screen.

If a Margin, Markup, or Gross Profit column is also visible, each price cell shows a small live percentage as you type — the margin your staged amount would produce, not the one still live in Shopify. The retail input previews the margin at the retail price you’re typing; the compare-at input previews it at the compare-at price. It updates as you type and disappears for an empty, invalid, or zero amount. Hover or focus the cell for the full sentence, including which cost basis it used.

Stage as many price changes as you like, then press Save all changes. You get one confirmation listing every row that will change, headed “Change N live prices?”.

While a save is running, the table stays open and locked: Exit Edit and the other editable cells are unavailable until it finishes, and starting a second save does nothing. The window is short and ends on its own — nothing is lost by waiting.

If the price check couldn’t reach Shopify for this page, the save is blocked rather than attempted: the save bar says so and offers Retry the price check. Your staged changes stay exactly where they are.

When a price can’t be edited

A greyed-out cell explains itself — hover it, focus it with the keyboard, or tap it on a touch device:

What you see	Why
”Custom item — no Shopify variant behind this line.”	Custom line items aren’t Shopify products, so there’s no price to change.
”This line has no Shopify product.”	The line isn’t linked to a product in Shopify.
”Shopify returned no live price for this variant…”	Shopify didn’t return a price for that variant — usually a deleted variant.
”Prices could not be checked against Shopify…”	The live price check failed. Editing stays off until it succeeds — use the Retry offered on the save bar.
”Add the Retail price or Compare-at price column to edit prices.”	Neither price column is in the active view.

When something goes wrong

Each row settles on its own, so a partial failure is normal and safe:

Rows that saved show their new value.
Rows that failed stay marked in red with the reason on the row.
The summary toast tells you how many updated and how many failed.

If Shopify accepted a change but Logistified couldn’t confirm it locally, you’ll see a warning rather than an error, and the prices are re-checked automatically. The value in Shopify is the one that counts.