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TO lifecycle

A transfer order moves through up to 7 statuses, plus a “Resumed” action that returns it from On Hold to an active state. This page is the reference.

  • The 7 statuses
  • Status flow
  • Mutability — what you can edit at each status
  • Removing several lines at once
  • Resume from On Hold
  • See also
StatusWhat it meansTypical entry
DraftYou’re composing the TO. No effect on inventory yet.New TO created.
SentThe TO has been dispatched. Source on-hand is decremented; destination incoming is incremented.You click Send.
Partially ReceivedSome lines received; others outstanding.First receipt at the destination.
ReceivedAll lines received.Last receipt.
CompletedClosed for reconciliation. Unlocks the post-completion tools: Fix On Hand Quantity, Fix Negative Incoming, and Adjust Incoming Quantity.You click Complete from Received (or directly from Partially Received).
On HoldPaused mid-flow.You click Put On Hold.
CancelledOrder cancelled.You click Cancel.

Resumed is a transition action, not a status. From On Hold, the Resume (Sent) menu item returns the TO to Sent.

Draft → Sent → Partially Received → Received → Completed
↓ ↓ ↓
On Hold (Resume → Sent)
↓
Cancelled (available from Sent, Partially Received, Received, On Hold)

The detail page also exposes step-back actions — Revert to Draft (from Sent) and Revert to Sent (from Partially Received or Received) — for the rare case you need to undo a status change. These don’t change inventory in unexpected ways: each transition runs the same sync logic as a fresh forward move.

Mutability — what you can edit at each status

Section titled “Mutability — what you can edit at each status”
StatusAdd linesDelete linesEdit planned quantityEdit received quantityEdit shipping
Draftyesyes (single or bulk)yesn/ayes
Sent / Partially Receivednoindividual lines only (no bulk)noyesyes
Receivednoindividual lines only (no bulk)nonoyes
On Holdmirrors the status it was paused frommirrorsmirrorsmirrorsmirrors
Completednonononono — use the post-completion tools for reconciliation
Cancellednonononono

Past Draft, you can’t add new lines. To add a forgotten SKU, use the Split Transfer Order action (see Shipping & receiving) or cancel and recreate. Single lines can still be deleted while the TO is Sent, Partially Received, or Received.

While a transfer order is in Draft, the line-item table gains a checkbox on every row and one in the header — handy when a transfer generated from your forecast or from sales brings in more than you want to send.

  • Tick individual rows, or use the header checkbox to take everything the table is currently showing. It only ever covers the filtered rows, so searching first and then ticking the header is the quick way to clear out one vendor or one search term; the box shows a half-tick while only some of the visible rows are selected.
  • A Remove selected (N) button appears next to the search box once at least one row is ticked.
  • Clicking it asks you to confirm (“Remove N line items?”) before anything happens. Removing lines can’t be undone, so the confirmation is deliberate.

The checkboxes and the button disappear the moment the TO leaves Draft — from Sent onwards, lines can only be deleted one at a time.

From On Hold, the only Resume option in the menu is Resume (Sent) — it puts the TO back into Sent. If you need to step further back than that (e.g., back to Draft), resume into Sent first, then use Revert to Draft.