Make a stock adjustment

Before you start

The location the stock moved at.
What changed and by how much (units damaged, found, given away, miscounted on receipt).
A reason, if your team labels adjustments — the list is shared with stock takes.

Steps

Go to Inventory Management → Stock Adjustments and click New adjustment. 2. Pick your location from the buttons in the middle of the dialog — the one you used last is highlighted. If your store has a single location it’s already chosen and this step disappears. 3. Add your items. The scan box is already waiting for your cursor, so a scanner needs no clicks; otherwise use Pick items to search the catalog or Upload a CSV / XLSX. Mix them freely. 4. Set the amount per row: type a plain number and use the row’s Add | Remove switch for the direction. It turns green for stock coming in and red for stock going out, and the row shows the resulting quantity so you can sanity-check it. (When scanning, the Add / Remove toggle next to the scan box decides which way scans count; every scan moves the row by one.) 5. Want a reason, a name or notes on the record? They’re behind Details — optional, and never in your way. Adjusted by is already filled in with your name. 6. Click Adjust now. Logistified creates the adjustment and pushes the movements to Shopify; the document lands on Completed.

Prefer to finish later? Click Save as draft instead — nothing reaches Shopify until you open the document and apply it.

Worked example

Two cartons arrive damaged at the main warehouse: 8 units of TSHIRT-BLK-M are unsellable, and while checking you find 3 units of MUG-RED that were never booked in.

New adjustment → location Main Warehouse. 2. Pick items → TSHIRT-BLK-M and MUG-RED. 3. On the t-shirt row, flip the switch to Remove and type 8; leave the mug row on Add and type 3. The rows read −8 and +3 and show 42 → 34 and 17 → 20.
Optional: Details → reason Damage. 5. Adjust now. Shopify’s on-hand for both variants updates, the document reads Completed, and its history shows you as the operator.

Undoing one

Open the adjustment → Actions → Revert stock adjustment → keep Apply immediately ticked → Revert.

Logistified creates the mirror-image adjustment (+8 / −3 in the example above), applies it, and links the two documents so both stay in your history. Nothing is deleted or rewritten.

Common failure modes

Symptom	Likely cause	Fix
”This adjustment would leave a negative quantity on hand”	You’re removing more than the location holds.	Check the on-hand shown on the row. If the system figure is wrong, run a stock take — that’s the tool for correcting a total.
An item can’t be added	The variant has no inventory at the chosen location (“Not stocked”).	Pick the right location, or stock the variant there in Shopify first.
Your items vanished when you changed location	On-hand is counted per location, so the list can’t carry over. Logistified asks before clearing it.	Set the location first; if you confirmed by mistake, add the items again at the right location.
The document stays In Progress after Adjust now	Shopify rejected one or more lines (deleted variant, not active at that location).	The reason is on the row. Fix it — or use the on-screen prompts to activate or replace the variant — then apply again; only the unsent lines are re-sent.
A line shows Re-sync	You changed the amount after it was applied.	Apply again — only the difference is sent.
Revert is greyed out	Nothing to undo: never applied, still has unsent lines, cancelled, or already reverted.	The tooltip says which.
Adjust now is greyed out	No row carries an amount yet, or a row would go below zero.	Type an amount on at least one row and clear any red row. Save as draft still works while every row is valid.